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Complaints Policy If you want to make a complaint, we will deal with it
speedily and fairly. We will: Complaints should be sent to: If you are not satisfied with our final response, you may refer the complaint to the Independent Property Codes Adjudication Scheme: Telephone 020 7520 3800 Email: info@idrs.ltd.uk. We will co-operate fully with the independent adjudicator during an investigation and comply with the adjudicator’s decision. Please note that all queries or complaints regarding your HIP should be directed to Hips Direct Ltd in the first instance, not to IPCAS. IPCAS Contact Details: |
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Hips Direct Ltd, Nine Looms Business Centre, Leighton Road, Neston, Cheshire. CH64 3SW | Tel: 08450 941 696
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